Privacy Policy

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Responsible Handling of Business Information

MatrixPro is committed to protecting the privacy and confidentiality of business information shared with us. This Privacy Policy explains how we collect, use, store, and safeguard information in accordance with applicable UK data protection regulations, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

MatrixPro operates as a B2B sportswear manufacturing partner providing development, sampling, and production services. For the purposes of
data protection law, MatrixPro acts as the data controller of business contact information collected through our website and direct communications.

 2. Information We Collect

We collect information necessary to evaluate, manage, and
execute manufacturing projects.

Business Contact Information:

• Name
• Company name
• Email address
• Telephone number
• Business address

Project Information:

• Product specifications
• Technical files and artwork
• Fabric preferences
• Quantity requirements
• Timeline expectationsCommercial Information:
• Quotation details
• Billing information
• Payment confirmations

We do not intentionally collect sensitive personal data.

3. How We Use Information

Information is used solely for legitimate business purposes, including responding to enquiries, preparing quotations, managing sampling and production, coordinating logistics, fulfilling contractual obligations, and maintaining production records.

We do not sell, rent, or trade client information to third parties.

4. Lawful Basis for Processing

We process data under the following lawful bases:
• Legitimate business interest
• Contractual necessity
• Legal obligation

5. Confidential Handling of Technical Files

Technical documents, artwork, patterns, and commercial data are treated as confidential business assets. Access is restricted internally to relevant personnel and used strictly for the execution of agreed manufacturing services.

6. Data Security

MatrixPro implements reasonable technical and organisational safeguards to protect information against unauthorised access, accidental disclosure, loss, or misuse.

7. Data Retention

We retain project-related information for repeat production, quality control reference, commercial record keeping, and compliance with financial regulations. Information is retained only as long as necessary for legitimate business purposes.

8. Sharing of Information

We may share limited information with fabric suppliers, production teams, logistics providers, and professional advisors where necessary to fulfil agreed project scope. We do not disclose confidential business information for marketing purposes.

9. International Transfers

Where production or logistics involves international coordination, necessary data may be transferred outside the UK. We take
reasonable steps to ensure appropriate safeguards are in place where required.

10. Your Rights Under UK GDPR

You have the right to request access to your data, correction of inaccurate information, deletion where legally permissible, and restriction of processing in certain circumstances.

11. Website Cookies

Our website may use basic cookies for functionality and performance monitoring. These cookies do not collect sensitive personal information.

12. Contact

For privacy-related enquiries, please contact MatrixPro using the official contact details provided on our website.

MatrixPro treats confidentiality and responsible information handling as integral to our structured manufacturing systems.